Cancellation Policy

When a Renter makes a reservation with a departure date more than 14 days in advance, a Reservation Deposit is charged when an Owner accepts the reservation. This charge is 50% of the full cost of the trip. Otherwise, the reservation deposit is charged in full.

Free cancellation for 48 hours after booking, as long as you cancel more than 14 days before departure.

If canceled more than 14 days prior to departure:

• The deposit of 50% of the booking total is not refunded

If canceled between 13 days and 8 days of departure:

• 25% of the booking total is refunded

If canceled within 7 days of departure: 

• Insurance is refunded

* Trip cancellation by the renter for any reason, including but not limited to insufficient renter tow vehicle, will follow the above guidelines.